Privacy Policy

EdgeX Education ("we," "us," "our," or "EdgeX") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our educational platform, website (https://edgex-change.com), holographic learning environments, AI-powered curricula, and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our Services immediately.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Register for an account or enroll in courses
• Complete your user profile
• Contact us through forms, email, or phone
• Participate in surveys, interviews, or feedback sessions
• Subscribe to newsletters or communications
• Engage with our GEO PL Initiative or collaborative learning programs

This information may include:

• Full name, email address, phone number
• Postal address (Flat 75 Ella Rapid, Daviesmouth PE21 8PT, United Kingdom)
• Date of birth, gender, nationality
• Educational background, qualifications, learning preferences
• Payment information (processed securely through third-party providers)
• Profile photographs and biographical information
• Communication content and correspondence

1.2 Automatically Collected Information

When you access our Services, we automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent, navigation paths, interaction patterns
• Location Data: Approximate geographic location based on IP address
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, analytics tags

1.3 Educational and Learning Data

To provide personalized learning experiences through our AI-powered systems, we collect:

• Course enrollment, progress, completion status
• Assessment results, grades, test scores
• Learning interaction patterns, time on task, attention metrics
• Holographic classroom participation and engagement data
• Peer-to-peer learning contributions, tutoring activity
• Virtual reality session data and interactions
• Microlearning module completion statistics
• Gamification achievements, progress indicators, skill trees
• Cognitive load indicators and emotional state assessments (when using BCI technology with explicit consent)

1.4 Communications and Social Interactions

• Discussion forum posts and comments
• Collaborative project contributions
• Peer feedback and tutoring exchanges
• Messages exchanged through our platform
• Student-created educational content and resources

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Providing and Improving Services

• Delivering educational content through holographic, VR, and digital platforms
• Personalizing learning pathways using AI algorithms
• Facilitating peer-to-peer learning and collaborative projects
• Processing course enrollments and managing accounts
• Issuing blockchain credentials and microcredentials
• Providing technical support and customer service
• Analyzing platform usage to improve functionality and user experience

2.2 Educational Research and Development

• Conducting cognitive science research on learning effectiveness
• Developing and refining AI-powered curriculum engines
• Measuring learning outcomes and retention rates
• Improving holographic and VR educational technologies
• Publishing anonymized research findings

2.3 Communication and Engagement

• Sending course updates, announcements, and educational materials
• Providing customer support and responding to inquiries
• Distributing newsletters and promotional content (with opt-out options)
• Facilitating GEO PL Initiative connections and international collaborations

2.4 Legal and Security Purposes

• Complying with legal obligations and regulatory requirements
• Protecting against fraud, security breaches, and unauthorized access
• Enforcing our Terms & Conditions and other policies
• Resolving disputes and investigating violations

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Union and United Kingdom, we process personal data based on:

• Consent: You have provided explicit consent for specific processing activities
• Contractual Necessity: Processing is necessary to fulfill our educational services contract
• Legitimate Interests: Processing serves our legitimate business interests (e.g., improving services, security) without overriding your rights
• Legal Obligation: Processing is required to comply with applicable laws

4. How We Share Your Information

4.1 We Do NOT Sell Your Personal Information

EdgeX Education does not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Authorized Disclosures

We may share information with:

• Educational Partners: Institutions participating in the GEO PL Initiative and collaborative programs (with appropriate data protection agreements)
• Service Providers: Third-party vendors supporting payment processing, cloud hosting, analytics, email delivery (all contractually obligated to protect data)
• Technology Partners: Blockchain credential platforms, VR/AR technology providers, AI infrastructure services
• Instructors and Teaching Staff: Your educators access relevant learning data to support your education
• Peer Learners: Limited information shared in collaborative learning contexts, discussion forums, and team projects
• Legal Authorities: When required by law, court order, or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with continued privacy protection)

5. International Data Transfers

EdgeX Education operates in multiple countries, including the United Kingdom and Poland. Your information may be transferred to, stored, and processed in countries outside your residence, including countries that may not have equivalent data protection laws.

We implement appropriate safeguards including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent protection
• Quantum-encrypted transmission for GEO PL network data transfers
• Compliance with GDPR for EU/UK data subjects

6. Data Security

We implement comprehensive security measures including:

• Encryption in transit (TLS/SSL) and at rest
• Quantum encryption for blockchain credentials and international data transmission
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Access controls limiting employee data access to necessary personnel
• Secure data centers with physical and digital protection
• Incident response protocols for breach detection and mitigation

Despite our efforts, no system is completely secure. We cannot guarantee absolute security but maintain industry-standard practices to protect your data.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless longer retention is required by law.

• Active Accounts: Data retained while your account remains active
• Inactive Accounts: Data retained for 3 years after last activity, then anonymized or deleted
• Educational Records: Retained for 7 years to comply with educational regulations
• Blockchain Credentials: Permanently recorded on blockchain (by design); only cryptographic references stored, not sensitive personal data
• Legal Compliance: Data retained as required by applicable laws and regulations
• Research Data: Anonymized data may be retained indefinitely for research purposes

8. Your Privacy Rights

Depending on your location, you have certain rights regarding your personal information:

8.1 Access and Portability

• Request copies of your personal data in a structured, commonly used format
• Transfer data to another service provider (data portability)

8.2 Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal retention requirements)

8.3 Restriction and Objection

• Restrict processing of your data under certain circumstances
• Object to processing based on legitimate interests
• Opt-out of marketing communications

8.4 Consent Withdrawal

• Withdraw consent for processing activities (without affecting prior lawful processing)

8.5 Complaint Rights

• Lodge complaints with data protection authorities (UK ICO or relevant EU authority)

To exercise these rights, contact us at: [email protected] or +444057858341

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

9.1 Types of Cookies

• Essential Cookies: Required for platform functionality (cannot be disabled)
• Performance Cookies: Analyze usage patterns and improve services
• Functional Cookies: Remember preferences and settings
• Targeting Cookies: Deliver relevant content (with consent)

9.2 Cookie Management

You can control cookies through our cookie banner or browser settings. Note that disabling cookies may limit platform functionality.

9.3 Analytics Services

We use Google Analytics, Facebook Pixel, and similar services to understand platform usage. These services may collect data across websites and sessions.

10. Children's Privacy

Our Services are designed for students of all ages, including minors. When processing data of users under 16 (or applicable age in your jurisdiction):

• We obtain verifiable parental/guardian consent
• We limit data collection to what is necessary for educational purposes
• Parents/guardians may review, modify, or delete their child's information
• We comply with COPPA (USA), GDPR (EU), and other applicable child privacy laws

11. Third-Party Links and Services

Our Services may contain links to third-party websites, educational resources, or partner platforms. This Privacy Policy does not apply to external sites. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes through:

• Email notification to your registered address
• Prominent notice on our website
• In-platform notifications

Continued use of Services after changes constitutes acceptance of the updated policy.

13. Contact Information

14. Supervisory Authority

If you are located in the UK or EU and have concerns about how we process your data, you may contact:

• UK: Information Commissioner's Office (ICO) - https://ico.org.uk
• EU: Your national data protection authority

This Privacy Policy is governed by the laws of the United Kingdom and reflects our commitment to protecting your personal information in accordance with GDPR, UK Data Protection Act 2018, and other applicable regulations.